Privacy Policy

Training with Kathrine is committed to protecting and respecting your privacy. This policy together with our terms and conditions and any contract ( or other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

COMPANY AND CONTACT INFORMATION

For the purpose of The General Data Protection Regulation (EU) 2018 (GDPR) the data controller is Kathrine Hargreaves, Trading as a sole trader under Training with Kathrine, in Kendal Cumbria.

Our nominated representative for the purpose of the GDPR is Kathrine Hargreaves. Founder and trainer at Training with Kathrine. Our legal basis for data processing is contracts for students and consent for all other services.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide by submitting your data when enrolling on a course, or signing up for our mailing list.
We may also ask you for identifying information when you contact us for assistance.
If you contact us, we may keep a record of that correspondence.
On completion of the course, we may ask you for the address to which you want your certificate to be sent.
We may subsequently also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Personal information such as, name, address( work or home ), e-mail, phone number, emergency contact number and Student ID number.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
By submitting your personal data, you agree to this transfer, storing or processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored securely. We do not collect or store credit card details and all payment transactions are received via bank transfers, standing orders or via third-party payment processing companies.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

In order to fulfil our obligations to you, this includes administration/secretarial companies, accreditation bodies and employers.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If HOW IS MY ENGLISH or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms outlined in your contract and other agreements; or to protect the rights, property, or safety of HOW IS MY ENGLISH, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your Rights.

YOUR RIGHTS

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. Any access request is free of charge. However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive.
The GDPR includes the right to have inaccurate personal data rectified, or completed if it is incomplete.
The GDPR includes a right for individuals to have personal data erased. The right is not absolute and only applies in certain circumstances.
The GDPR includes a right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances. When processing is restricted, we are permitted to store the personal data, but not use it.
The GDPR includes the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics.
Any information request will be responded to within 30 days of receipt of request.

You can request to exercise your rights at any time by contacting Kathrine Hargreaves us using the following email address: trainingwithkathrine@gmail.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.